Category: UX
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Why a Design System?
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in Design, Design Ops, Design Systems, Design Team, Digital, Product design, UI, UI Design, UX, UX DesignWhy does your company need a design system? Thats a very good question which can be answered by this statement: “A design system helps to implement a strong brand by employing a consistent look and feel” A design system is an investment which is usually developed from live style guides that have been produced by…
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UX Cross Functional Collaboration
I’ve been looking at cross functional collaboration and training after reading posts on UX forums. It’s interesting stuff and also the views that go with this subject. I think it’s important and something that I’ve done for all of my design career. Briefly, some benefits that can result from a well trained UX designer in…
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Internal Design Agency
I’m working on improving our product design across our live NHS solutions for our company. This process is to formalise our design resource with an organised approach to production with our wider product team. To implement this I’m starting to run my design team as an internal design agency with a group of ‘clients’ which…
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UX Benchmarking
I’ve been working on implementing a UX Benchmarking strategy for our products. We’re gathering more data now and it’s going to be a busy year for us with new products coming to market. UX Benchmarking is a great way to show our progress as our products develop and we get better at what we do.…
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Design Teams
I’ve been working on expanding my design team to further support our product owners and development teams. Increased design capacity can help to support a wide range of visualisation and creative outputs that will benefit the whole company. Getting the right fit is really improtant and ensuring that a new designer feels comfortable and welcome…
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Design Concepts
I’m currently working ahead of production on design concepts for our projects that are in the discovery phase. Based on stakeholder requirements these concepts help to flesh out the digital solution that will eventually be built by our development teams. The concepts will typically cover the key screens that will enable users to perform certain…
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Mobile Competition
I’ve been looking at the competition for our app in the healthcare sector here in the UK. It’s a good process to review what’s available to our clients and the NHS trusts that we supply. There is a limit to what you can see without access to these systems but you can see reviews, ratings…
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Mobile Style Guide
We’ve just released our mobile specific style guide, this builds on and compliments our desktop style guide which was released at the start of this year. This guide is the latest collaboration with my design team, we have been working on this alongside new feature and BAU work. This guide captures our mobile optimised design…
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User Feedback
Working on recent products has highlighted to me again the importance of testing usability with actual end users. This step can sometimes be overlooked when product teams are deep in stakeholder requirements and writing user stories. Getting prototypes infront of actual users in the early discovery phase of a project can save a lot of…
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User Testing Prototypes
I’m currently building two Figma prototypes for a new NHS rostering solution that has a unique approach for the sector. The prototypes demonstrate the user journeys for two user groups of the new system. I’m working in close collaboration with our POs to refine the final prototypes ahead of user testing to validate our ideas…