Category: Usability
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Internal Design Agency
I’m working on improving our product design across our live NHS solutions for our company. This process is to formalise our design resource with an organised approach to production with our wider product team. To implement this I’m starting to run my design team as an internal design agency with a group of ‘clients’ which…
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User Feedback
Working on recent products has highlighted to me again the importance of testing usability with actual end users. This step can sometimes be overlooked when product teams are deep in stakeholder requirements and writing user stories. Getting prototypes infront of actual users in the early discovery phase of a project can save a lot of…
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User Testing Prototypes
I’m currently building two Figma prototypes for a new NHS rostering solution that has a unique approach for the sector. The prototypes demonstrate the user journeys for two user groups of the new system. I’m working in close collaboration with our POs to refine the final prototypes ahead of user testing to validate our ideas…
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UI/UX Improvements
I’m looking at making some UI/UX improvements to two of our products to improve usability and address inconsistent UI elements. Working with our product owners and senior developers we’re going through user stories that I’ve created based on live system adjustments to our UI. I’m writing my user stories to keep these improvements end-user focused…