I work to improve the interaction that takes place with a target audience by refining an online product or service based on user research.
Research and intelligence on how your target audience interact with your website is the core of how successful your online presence is or can be.
I can help you identify your audience and help you focus on reaching them with your product or service.
I work with clients to develop how the target audience perceive their online business or service by developing a smooth user experience. This focuses on how the target audience experiences and interacts with the product or service in the real world.
The User Journey
I can help you create your user’s journey as they reach your website and find what they need quickly and easily to give a satisfying user experience. This will ensure that users come back to your website for more and spread the word about your services.
I start the process with target audience research which develops into user requirements and goals, wire frames help plan the user journey and develop your user’s journey. Red routes and pain points are identified and the design progresses to a prototype website build which is user tested for your audience.
UX Design Projects
I can carry out bespoke UX design projects to suit your business requirements which include the below key features:
- Initial UX evaluation and consultation
- User focused target audience identification
- Target audience profiles and user persona creation
- Discovery of digital solutions to reach requirements
- User journeys, user goals and task flow creation
- User testing sessions and feedback
- Multi device responsive testing with feedback
- Usability testing and assessment to WCAG 2.0 compliance standards
- Feedback on accessible information, products and services
- Increased product conversion rates
A Little About UXD
User experience design (UX, UXD, CX or XD) focuses on the process of enhancing your user’s satisfaction with your website or online product. This process involves improving the usability and accessibility of your digital product, website or app.
Good UX design will help encourage users to stay with you and help you build trust and brand loyalty creating a lasting, positive impression and experience by supporting existing and future customers.
Help your audience by providing accessible and usable information and products, find out more about UX by visiting my contact page to get in touch.