I’ve been working on implementing a UX Benchmarking strategy for our products. We’re gathering more data now and it’s going to be a busy year for us with new products coming to market.
UX Benchmarking is a great way to show our progress as our products develop and we get better at what we do. Being able to demonstrate how our users are responding to our systems in the real work will be great for our stakeholders.
Also UX Benchmarking is a valuable process and putting together our process has been an enjoyable process.