I’m working on improving our product design across our live NHS solutions for our company. This process is to formalise our design resource with an organised approach to production with our wider product team. To implement this I’m starting to run my design team as an internal design agency with a group of ‘clients’ which are our business stakeholders and senior product owners.
Introducing a unified approach to our product design has multiple advantages and this will help us to innovate and explore the best ways to help our end users engage with and use our products. On an internal level we can manage and guide our stakeholders and product owners using a design to production process that is clear and accountable.
We can approach projects in the same way with clear phases of requirements gathering and ideation. Then moving to wireframe and prototype design and iteration. Once signed off we can support the development and test teams with efficient design hand overs to build out the agreed features that match the final designs.
As we progress I can refine our design to production process to streamline the way my design team works within our wider product team. I aim to fully integrate with the wider business and become an even more valuable internal digital design resource.